Canon Medical Systems considers information security a critical management issue and has established a management system for group-wide efforts based on the fundamental philosophy of the Information Security Regulations. This system includes measures against internal information leaks, measures against external cyberattacks, security measures for production equipment, and information security education to improve employee awareness.

Additionally, Canon Medical Systems has obtained external certification of ISO27001, an international standard for building and operating information security management systems, for the Information Security Department and Healthcare IT Department.

Canon Medical Systems has appointed a Chief Information Officer (CIO) who is responsible for information security decision-making. The Information Systems Division is responsible for managing information security across the entire group.
In 2024, we conducted information security audits targeting our group companies.

Canon Medical Systems Corporation has formed a Risk and Compliance Committee, with the President serving as the Chief Risk Officer (CRO). The committee addresses issues related to the Canon Medical Systems Standards of Conduct, including preventing significant crisis risks, ensuring compliance, and maintaining information security in technical, production, and sales activities. It also collaborates with relevant subcommittees, such as the CPL* Committee, as needed for specific responses to major risk cases. Various departments responsible for risks associated with business activities, such as Manufacturing, Development, Sales, Service, Legal Affairs, and other administrative departments, oversee and support the risk management activities of their respective departments and group companies within their respective jurisdictions.

Moreover, each department and group company independently establishes and operates its risk management system within this framework, reporting the outcomes of its activities to the Risk Compliance Committee. The Risk Compliance Committee receives these reports, assesses the status of the establishment and operation of the risk management system, and resolves the results of that evaluation at a Board of Directors meeting.

*CPL: abbreviation combining CL (contractual liability) and PL (product liability)

Canon Medical Systems Quality Policy

Canon Medical Systems adheres to a management philosophy based on respect for life, aiming to contribute to society by providing high-quality, safe, and functionally advanced products and services that meet customer needs, comply with relevant laws and regulations, and prioritize customer satisfaction. Code of Conduct
(1) Based on scientific facts and constantly aware of changes in laws, regulations, and social conventions, we make fair and autonomous decisions and act honestly and sincerely.
(2) We strive to foster open and transparent communication with stakeholders and cultivate a culture of openness and transparency within our workplace.
(3) We promote cutting-edge research and development, strive to improve our technological capabilities, and develop our technological foundations.
(4) We see things from the customer's perspective, fulfill our responsibilities for quality assurance, and ensure product safety.
(5) When we receive information about accidents or safety issues related to our products, we immediately verify the facts and provide necessary details by our internal regulations and take appropriate measures, such as product recalls, cautions, and warning labels.
(6) We will strive to pass on the accumulated technology and skills by training successor engineers. We will respond appropriately to changes in the technological environment and utilize the latest technology in design, production, and other areas of possibilities.

Working to Provide Safe and Secure Medical Solutions

Safety
To ensure that our customers and patients can always use our products safely, we evaluate the safety of our products by ISO 14971 (Medical devices – Application of risk management to medical devices). Usability engineering is applied to enhance product safety by taking into account differences in patient physique, age, sex, and other factors, as well as the individual customer's usage environment. We have established our safety standards that exceed those set by international standards (e.g., IEC, ISO) and other regulations, and apply them to our products.

Smartness
We provide high-quality products from the factory stage to ensure that our customers and patients can always use our products with confidence. We have a temperature- and humidity-controlled chamber and an anechoic chamber on our factory premises that are capable of testing even large pieces of equipment. These are used for conducting environmental tests and EMC tests to ensure high product reliability from the design stage. We also strive to maintain quality and performance throughout the entire life cycle by providing services such as a 24-hour call center and periodic inspections. The UX (user experience) based design pursues ease of use and contributes to smooth examination and diagnosis.


Satisfaction
Based on a thorough understanding of the needs of clinical sites, we will support our customers by providing optimal solutions realized by the latest and best technologies. We will always be close to our customers and patients, ensuring that they are highly satisfied in using our products and that patients have confidence in visiting hospitals where our products are installed.

Swift Response to Product Safety Issues
We have established a quality management system where employees, including sales and service personnel, who become aware of information concerning an accident or problem involving a Canon Medical Systems product, can immediately alert the quality management department and corporate executives. Based on the information reported by employees, the CPL Committee* quickly determines actions to take. In the event of an accident attributable to a product that is likely to recur, we immediately inform customers of the danger, promptly report the incident to the relevant authorities, and implement countermeasures as soon as possible. Information concerning a Canon Medical Systems product accident and countermeasures will be disclosed on the website of the Pharmaceuticals and Medical Devices Agency (PMDA) of Japan, as well as on our website.
* CPL Committee: CPL is an abbreviation combining CL (contractual liability) and PL(product liability). The CPL Committee, chaired by the Chief Quality Executive, promptly determines measures for dealing with product accidents and quality issues.

Quality Management System

Statement of use	Canon Medical Systems Group has reported the information cited in this GRI content index for the period [FY 2024: January 1, 2024 - December 31, 2024] with reference to the GRI standards.
GRI 1 used	GRI 1: Foundation 2021

Through technological innovation, partnership building, and sustainable practices, we are focused on contributing to the achievement of the third, eighth, and thirteenth Sustainable Development Goals (SDGs). By contributing to the improvement of our current materiality topics, we also contribute to several other Sustainable Development Goals (SDGs).

Canon Inc. works to protect and conserve the global environment in line with the Canon Group Environmental Charter and the Canon Environmental Vision. Canon Medical Systems has been working following its Environmental Policy since 2018.

The Canon Group has established a group-wide environmental management system based on the ISO 14001 international standard for environmental management systems at its domestic and overseas business sites, serving as a mechanism to achieve continuous improvement in environmental assurance activities. The Group's production sites and sales companies, operating in 40 countries and regions worldwide, including Canon Medical Systems, have achieved integrated ISO 14001 certification.
Canon Medical Systems periodically conducts external and internal audits to evaluate the conformity and effectiveness of our environmental management system, as well as to verify compliance with environmental laws and regulations. These audits also assess operational status and implement improvements. We will continue to promote environmental activities to maintain employee motivation and improve the quality of our activities.

We aim to achieve the following objectives for each material issue:

1 Creating new value and solving medical issues
1.1 Become a leading innovative global company in the medical field.
1.2 Make progress in medical treatments with the support of medical imaging equipment.

2 Working together with society / contributing to the local community
2.1 Work as a unified global company, enriching local communities.
2.2 Continue supporting local communities.
2.3 Support global initiatives with an impact on local communities in the medical field.

3 Promoting and nurturing diverse human resources
3.1 Respect diverse ways of living and working style, and provide opportunities for each individual to flourish according to their motivation and abilities.

4 Building a Robust and Healthy Organization
4.1 Continuous improvement of occupational safety and health (OSH).
4.2 Building human capital and healthy organizations.
4.3 Promote the development and establishment of reporting mechanisms for ethical and equality issues.

5 Protection and conservation of the global environment
5.1 Contribute to the prevention of climate change.
5.1.1 Carry out CO₂ reduction activities following Canon Inc. standards in production bases with high environmental impact. 5.1.2 Decide quantitative CO₂ reduction targets in 2022 and develop activities from 2023.
5.2 Further develop activities to recycle waste and reduce emissions of chemical substances, following Canon Inc. standards, at production bases with high environmental impact. 5.4 Pursue the protection and restoration of nature and its biodiversity globally.

Providing the best products and services to our customers requires having the highest possible standards in our procurement phase. Our procurement policy requires suppliers to deliver high-quality products while minimizing their impact on society and the environment. For example, we encourage them to promote environmental protection activities and integrate proactive environmental support into their work.

For more information, see our Supplier Code of Conduct, Green Procurement Standards, Management of Chemicals Used in Products and Production Processes, and Conflict Minerals Policy in our Procurement Policy.